The Fine Print
All products are of a discontinued or one of a kind nature in limited quantities, items cannot be returned or exchanged. Current sale/discount prices do not apply to previous purchases. All sales are final, no exceptions. We cannot combine orders. We sell discontinued yarn from various sources, it may not be the same dye lot and similar products may have varying prices. Registration is fast and easy and gets you a discount by email good for one order. You can pay with PayPal using our checkout. We may be forced to end or modify promotions at any time. DBNY is not responsible for typographical errors or technical issues. USPS Media Mail is for books and other items described by the USPS only, not magazines or yarn or anything on a long list of items. If you choose Media Mail and your order contains more than books, your order will be cancelled. All cancelled orders are subject to a 50% restocking fee.
Please note: due to differences in computer screen calibrations, colors may look different depending on the type of computer screen you are using. If you are ever unsure about a yarn color, please visit your local craft store to see the yarn "live", before ordering.
*Discount Coupon Codes - must be entered to receive the extra discount and you can only use one Discount Coupon/Code per order. Once you hit the Submit button your order is placed and your account is charged. We do not have access to your bank/credit card company/PayPal accounts and we cannot change what you have been charged. *Discount Coupons Codes do not apply to Gift Cards and may not apply to items in the Bargain Basement or some other already discounted items at the request of the consignee. All Discount Codes have an expiration date and usually must meet some criteria, i.e. purchase a certain amount or certain items.
Customer Rewards Program - Save on every order you place with DBNY by joining our Rewards Program. You must be registered at DBNY and logged in to apply.
Our Name Is Discontinued Brand Name Yarn
We are a clearing house for discontinued yarn. We also sell seconds, overstocks, mill ends, store buyouts, etc. Every sale we make is a clearance sale, and all sales are final. We do not accept returns, we do not offer exchanges. All items are sold as is. We do not manufacture or label any of the products sold here and we are not responsible for errors in labeling. If we make a mistake in shipping we will correct it and offer store credit or a refund.
If you see something you want, buy it. It may not be here tomorrow, it may not be here 5 minutes from now.
We sell discontinued brand name yarn at discount,clearance prices. We run specials and reduce prices all of the time. If you see something you want, buy it now. It may be cheaper tomorrow, but more likely it will be gone tomorrow. All specials and discounts apply to current sales only, we do not apply discounts to previous sales.
All products are of a discontinued or one of a kind nature in limited quantities, items cannot be returned or exchanged. All sales are final.
- Note: stock is limited.
- We may be forced to end or modify promotions at any time.
- We cannot edit, add to or remove items from your order.
- Once you hit submit to make a purchase, your order is placed and cannot be changed.
Some specials and items are only available to registered customers. Registration is fast and easy. If you check out without registering or use PayPal Express in place of our checkout we may not be able to assist you in your order history or tracking.
Notes On Shipping
We do not personally deliver yarn to your home or business. We leave that up to UPS and the USPS.
Shipping estimates are provided by the carriers--UPS and USPS, not by DBNY. We do not set their rates. We try to be as accurate as possible in shipping costs and estimated time of delivery. Most packages are shipped by DBNY in 3 to 7 business days. Business days are Monday through Friday excluding holidays.
The US Post Office (USPS) supplies all shipping and status information for items shipped by them. The information is not always correct. If your package status is out for delivery to Barton, VT. It is wrong and you should contact the Post Office, not us. If you do not choose the optional insurance offered on some packages shipped by USPS, we cannot help you with lost packages. That is between you and the post office.
The term 'Yarn Girls', DBNY, 'us' or 'we' refers to the owner of the website whose registered office is 232 Elm Street, Barton, VT 05822. The term 'you' refers to the user or viewer of our website.
We do not accept returns; all sales are final.
As with most discontinued inventory, all sales are final. We sell seconds, discontinued items, test runs/dye lots, overstock, and store closeout items. Some of the products we sell may be mis-labeled or not have a label. We make every effort to supply and correct the descriptions of the products we sell, but as we are not manufacturers, we cannot guarantee the accuracy of any information supplied. Please direct all queries to email@example.com
Orders cannot be changed once submitted. All cancelled orders are subject to a 50% restocking fee.
Our Returns Guidelines are as follows:
- If we have made an error on your order, items in original condition may be returned for a store credit within 14 days of purchase.
- We do not make exchanges. Returns and new purchases are treated as two separate transactions. When we receive your return, we will post a credit to your customer account for the value of your returned goods, and then notify you via email as soon as the credit has been posted, so that you can apply it to a future order. Credit cannot be applied retroactively to an order already in progress.
From time to time DBNY makes special Discount Codes available. To receive the discount you must enter the code in the appropriate field at checkout. WE CANNOT AND DO NOT EDIT ORDERS. All processing is automatic. Once you press the Submit button, your credit card or PayPal account is charged and your order is processed. Do not order unless you are willing to pay and receive the merchandise in your shopping cart.
New Customers Discount Code
From time to time we give a discount code to new customers when they register. You must be able to receive email from us to receive this code. The discount is for new customers only. We didn't really think we'd have to say it, but if you create multiple accounts we will not honor the discount for any additional orders. The discount is good for one person/household/business/address, etc.
Contests, Promotions, Drawings, etc.
Discontinued Brand Name Yarn reserves the right to change any promotions, give aways, or contests rules at anytime without notice. By entering any promotional activity at Discontinued Brand Name Yarn you have given permission to Discontinued Brand Name Yarn to use your name, character, photograph voice and/or likeness in connection with promotion of this or other contests and must waive any claim of royalty, rights or remuneration for such use. Persons deceiving Discontinued Brand Name Yarn in any way forfeit winnings.
We reserve the right to disqualify any Gift Certificate that we deem fraudulent.
In order to be PCI Compliant (Payment Card Industry Compliant) we do net ever see your credit card number. All credit card transactions are handled by Authorize.net. We cannot change, modify, add to, remove from or modify orders. Once you hit the Submit Button, your order has been submitted and your account charged.
If you are using PayPal, your order is charged to your account when you hit the Submit Button. We cannot modify your order after it has been placed.
Customers using Paypal. If your account is not verified it may take up to 7 business days to process your order. This allows the payment to clear your bank and Paypal. All orders will be handled as quickly as possible after payment is confirmed by PayPal. Please note, payment will be make to Cherry Tree Hill, Inc.
The content of the pages of this website is for your general information and use only. It is subject to change without notice. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to patterns, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of the United States.
Discontinued Brand Name Yarn has the right to terminate and/or suspend your ability to access the Website or any portion thereof, for any or no reason, without notice.
Orders cannot be changed once submitted. All cancelled orders are subject to a 20% restocking fee.