You can shop with confidence on our sites, we are safe and secure.

At DBNY we take your safety and security very seriously. We are Payment Card Industry (PCI) compliant. We undergo regular testing and scanning of our offices and Websites to make sure your information is protected. Discontinued Brand Name Yarn and our parent company, Cherry Tree Hill Yarn, Inc. are both PCI DSS Merchant Compliant.

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We monitor our sites 24X7, so does our hosting company and so do several other companies. We are PCI Compliant. We regularly undergo scans designed and approved by the credit card industry to make sure our sites are safe.

We do not store credit card info, so even if someone could hack our sites they would not get your credit card info.

It’s an overused term, but we use state of the are encryption on our servers. Anytime you see the “https” or a colored tab in the address field in your browser, you’re on an encrypted page. Every bit of info you enter on that page is encrypted and sent to our server. Any page that lets you enter personal info is encrypted. Trying to guess the key to decode that info would take several years and since we’re watching our site 24×7 no one gets that many chances. We even took down the page that lets visitors look up discount codes as that was considered a security risk.

We do not store credit card numbers. Yes, that gets us lots of complaints from people who don’t want to type them in every time. We do not take credit cards over the phone. Our sites will not auto enter or remember credit card numbers for you. This is intentional. Yes it is a pain when you have to leave the payment page to do something else and then come back and have to re-enter your credit card number again, but it’s less of a pain than getting a new card.

Q: What is PCI?
A: The Payment Card Industry Data Security Standard (PCI DSS) is a set of requirements designed to ensure that ALL companies that process, store or transmit credit card information maintain a secure environment. Essentially any merchant that has a Merchant ID (MID).

The Payment Card Industry Security Standards Council (PCI SSC) was launched on September 7, 2006 to manage the ongoing evolution of the Payment Card Industry (PCI) security standards with focus on improving payment account security throughout the transaction process. The PCI DSS is administered and managed by the PCI SSC (www.pcisecuritystandards.org), an independent body that was created by the major payment card brands (Visa, MasterCard, American Express, Discover and JCB.).[/vc_column_text][/vc_column][/vc_row]